Managed IT Services for Small Businesses
Helping organizations assess, stabilize, and transition IT environments with clarity and confidence.
About Arc IT Innovations
Our Mission
Arc IT Innovations provides secure, modern, fully documented IT solutions tailored for Manitoba’s small businesses, non-profits, and community organizations. Our mandate merges enterprise-grade best practices with a community-focused approach, stabilizing technology for organizations that rely on it while also offering non-profit support through real-world training opportunities for the next generation of IT professionals.
Founded in 2025, we excel in transforming IT by delivering a blend of infrastructure expertise, cloud readiness, and operational discipline—anchored by clear communication, predictable processes, and modern security principles.
Our Expertise includes:
- Fortinet firewalls, switching, and Wi-Fi
- Microsoft 365 identity, security, and collaboration
- Managed IT operations, help desk, and Tier 2/3 escalation
- Infrastructure and process documentation using Hudu
- Ticketing, workflows, and SLAs through HolaPSA
- Network, cloud, and endpoint security hardening
At Arc IT Innovations, we design environments that grow with your organization—documented, monitored, and built with security at the core, ensuring that our technology innovations are always aligned with your needs.
COMMUNITY & MENTORSHIP
Building IT Skills in Manitoba
Arc IT Innovations works with educators, career programs, northern communities, and technical training organizations to create practical pathways into IT.
- Student internships
- Practicum placements
- Shadowing and job-readiness training
- Supervised real-world infrastructure tasks
- Opportunities to support community projects
Students gain hands-on experience with real environment
IT Assessments & Transition Consulting
Arc IT provides structured IT assessment engagements to help organizations understand current-state infrastructure, risks, and MSP dependencies — and design a practical path toward internal IT ownership.
- IT environment maturity assessment
- MSP dependency and risk analysis
- Asset/inventory ownership review
- Future-state operating model
- Job definition and hiring support
COMMUNITY & MENTORSHIP
Building IT Skills in Manitoba
Building IT Skills in Manitoba
Building IT Skills in Manitoba
Arc IT Innovations works with educators, training organizations, and community partners to support practical pathways into IT careers across Manitoba, including northern and underserved regions. Our approach emphasizes real-world exposure, professional standards, and supervised learning.
Community initiatives may include structured internships, practicum placements, job-shadowing, and job-readiness training. Participants gain exposure to documented infrastructure environments, guided technical tasks, and professional service workflows—helping build skills that translate directly into operational IT roles.
All community and mentorship activities operate under defined supervision, access controls, and documentation standards to ensure client environments remain secure and supportable.
CLIENTS & SECTORS
Building IT Skills in Manitoba
Building IT Skills in Manitoba
Arc IT Innovations supports a range of organizations, including non-profits, community agencies, and small to mid-sized businesses operating in single or multi-site environments. Many of our clients require dependable IT operations, clear ownership boundaries, and practical guidance aligned to real operational needs.
We frequently work with organizations supporting Indigenous, northern, and community-focused initiatives, as well as businesses seeking structured IT support in hybrid or distributed environments. Our services are designed to scale appropriately while maintaining documentation discipline, security awareness, and operational clarity.
What Clients Can Expect
Building IT Skills in Manitoba
Clients working with Arc IT Innovations can expect clear communication, defined scope, and predictable delivery. Our services are built around documented environments, transparent processes, and realistic expectations.
We emphasize proactive maintenance, structured change management, security hygiene, and risk awareness. Whether delivering assessments, managed services, or transition support, Arc IT focuses on operational continuity, accountability, and long-term supportability—helping clients make informed decisions about IT ownership and future direction.
CAREERS
Arc IT Innovations is a growing IT consulting and services firm supporting organizations through assessment-led engagements, managed services, and IT transition initiatives. As our client base evolves, we expand thoughtfully—prioritizing technical excellence, documentation discipline, and mentorship.
We build teams intentionally to support both operational delivery and long-term capability development.
Opportunities at Arc IT may include:
- Junior Infrastructure Technicians
- Infrastructure & Security Consultants
- IT Support Analysts (Tier 1–3)
- Technical Writers & Documentation Specialists
- Project Coordination & Operations Support
- Student and Early-Career Internship Placements
Arc IT values structured learning, clear expectations, and professional growth. Team members are supported with defined roles, documented processes, and exposure to real-world environments where accountability and quality matter.
Student Internships
Arc IT Innovations offers structured internship opportunities for students and early-career professionals seeking practical exposure to modern IT environments. Interns participate in supervised, real-world engagements across infrastructure, security, and operations—while learning the importance of documentation, process, and professional accountability.
Internship experiences may include:
- Exposure to network and security platforms (firewalls, switching, Wi-Fi)
- Microsoft 365 identity, security, and collaboration environments
- Ticketing, time tracking, and service workflows
- Technical documentation and knowledge base development
- Participation in project coordination and IT planning activities
All internship placements are guided by senior technical staff and aligned to defined learning objectives. Interns contribute meaningfully to client environments—often supporting community and non-profit initiatives—while developing skills applicable to junior infrastructure or IT operations roles.
IT Project Management
Arc IT Innovations applies disciplined IT project management practices to ensure initiatives are delivered with clarity, control, and accountability. Our approach emphasizes defined scope, realistic timelines, risk management, and thorough documentation—particularly for infrastructure, security, and IT transition initiatives.
Our IT project management services include:
- Project Planning & Scope Control
Clear definition of objectives, deliverables, dependencies, and success criteria to prevent scope creep and ensure alignment with organizational priorities.
- Resource & Stakeholder Coordination
Coordination across internal teams, vendors, and service providers to maintain momentum and accountability throughout the project lifecycle.
- Timeline, Risk & Change Management
Proactive identification of risks, realistic scheduling, and structured change management to minimize disruption to operations.
- Documentation & Handover
Complete post-project documentation, knowledge transfer, and operational handover to ensure long-term supportability and internal ownership.
Arc IT project management is frequently applied to infrastructure upgrades, security initiatives, MSP transition efforts, and IT modernization projects where operational continuity and governance are critical.